General

Find out more about messages and what you can achieve when configuring them on 10to8.

10to8 Communications
10to8 offers the most powerful messaging features of any appointment management system. For every booking, 10to8 will: Email the details, including wh...
Fri, 3 Apr, 2020 at 5:48 PM
How to manage messages sent at the time of booking
TABLE OF CONTENTS Booking Messages Cancelling, Rebooking and Accepting/Rejecting Booking Requests Advanced Styling with Markdown Whenever you book an ...
Fri, 23 Apr, 2021 at 1:20 PM
How to edit customer messaging
To get started, go to "Messaging" > "Customer Messaging". Now you have to select if you want to set up your messaging preferences for...
Fri, 26 Feb, 2021 at 12:25 PM
Voice Reminders
10to8 Voice Reminders are perfect for customers who do not have a cell phone, or those who prefer voice over SMS. The text of the message is converted t...
Fri, 3 Apr, 2020 at 5:11 PM
How to manage satisfaction surveys
TABLE OF CONTENTS Satisfaction Survey The survey the customer will receive Showing off your reviews! Satisfaction Survey 10to8 offers an option fo...
Fri, 23 Apr, 2021 at 1:21 PM
How to track if clients received or read messages
When an appointment is created, your clients get notifications ahead of the appointment. For you to track whether those messages have been received or read...
Fri, 26 Feb, 2021 at 12:24 PM
How to set up staff messaging
To get started, head over to "Messaging" > "Staff Messaging". The reminders you set up will be sent to all staff members at your ...
Mon, 26 Apr, 2021 at 4:18 PM
Staff Reminders
How to set up and delete staff reminders If you would like your staff to receive reminders of upcoming appointments, you can do this from the “Messaging...
Sun, 5 Jul, 2020 at 10:38 AM
How to set Follow-Up messages with 10to8
How to use Follow-Up Messages TABLE OF CONTENTS How to set Follow-Up Messages Things to note With 10to8 you have the ability to send messages af...
Fri, 9 Apr, 2021 at 1:31 PM