This article will give you an overview of the booking questions feature offered by 10to8.
TABLE OF CONTENTS
- How to add new questions:
- Service-specific questions:
- Viewing answers to questions submitted by the client:
How to add new questions:
To set up questions that relate only to a specific service, go to "Online Booking" > "Booking Process" > "Settings". You can then select which service you would like to add questions to from the drop-down box underneath. After you have selected the service, you should check "Use different settings for...". This allows you to add questions.
Viewing answers to questions submitted by the client:
When a client has answered the questions you've set up and booked an appointment with you, the answers to the questions will be added to the appointment as a note.
For example, these service-specific questions have been set up:
The responses when a booking is made will appear on the right-hand side of the screen along with the other details of the booking: