When editing your Email messages you can use tags that personalize the message for the customer and their booking. For Emails you can use these tags:


  • {{datetime}} - The date and time when the appointment is due to start
  • {{staff_name}}  - The name of the staff member taking the appointment
  • {{recipient_name}}  - The name of the person receiving the message
  • {{manage_opt_ins_link}}  - A link to a page where you customer can manage their consent for receiving messages from you
  • {{organisation_name}} - Business name