How to send your booking confirmations as a request to your Customers/Staff so that they get added straight to their calendars.


TABLE OF CONTENTS

How to send ICS files to your Customers and Staff

  1. Go to “Messaging” > “Email Styling
  2. Select Attach ICS files to emails
  3. Select Send all ICS files to customers as requests, even if confirmed if you want to send confirmation as a request to your customer.
  4. Select Send all ICS files to staff as requests, even if confirmed if you want to send confirmation as a request to your Staff.


Image showing where you can edit the ICS file settings for the client.


How to edit the content of the ICS file

  1. Go to “Messaging” > “Email Styling”.
  2. Use the box under "Description in ICS files for customers".
  3. Now you can add any content you like, we also offer some specific Tag's you can use. 


Available tags for ICS files


To learn about available tags for your ICS Files, click here.