When sending a link to your client, so they can book with your business, you are able to customise the URL to include their information.


How to customise the Booking URL

The URL you would need to should look like this:


Let me explain the different tags that you need to fill in:

  • {{URL}} - This is the custom part of your 10to8 booking page URL. For example, if your booking page URL is https://bookings.10to8.com, you would need to set this to bookings.

  • {{service_id}} - This is the ID for the service you want the customer to book. Your service specific URL can be found by going to 'Set Up > Services', clicking onto your service, and finding the link there.


    In this example, the service id would be 916182.

  • {{customer_name}} - Here you can enter the customer’s name.

  • {{customer_email}} - Here you can enter the customer’s email.

  • {{customer_phone}} - Here you can enter the customer’s phone number. Please make sure to include the dialling code for the country of the phone number (e.g. +44).

An example URL would look like this:


Things to note:

  •  Do not send the same link to multiple clients - Data protection is important!
  • You do not need to add all fields to this - If you don't know their phone number, you can leave that field out. 

If ever you are in need of any further guidance please do get in touch at help@10to8.com