10to8 can take payments from your clients online, so that when their bookings appear in your calendar, you can be confident that you have been paid.

10to8 supports PayPal and Stripe. They all allow your clients to pay you by credit card without creating an account.

In this case, we'll set up a Stripe account. Visit the "Set Up" > "Taking Payments" page in the product.

Taking payments

Select Stripe from the drop-down and click the button to create a Stripe account. If you already have an account, you can just sign-in on the top 

You'll need to add your name, card number, CVC and expiry date:


Notifications of Payment

Once you've registered with Stripe, log in to your Stripe account and choose how you want to be notified of payments. Go to your profile at the top right corner and scroll down till you see the notifications section:

notifications of payment

Under Email receipts in the left-hand menu you can see the email receipts that customers will be sent:

email receipts

Payment Processing Fees

Stripe charges a small processing fee on transactions. Take a look on this page for Stripe charges in your country. They will charge you via the account you set it up when you register with them.

If you're on a Free account then 10to8 charges a small transaction fee of 0.9% in addition to the standard Stripe charges - that's $0.009 for every $1 you successfully charge. There is no service charge on paid plans.

What customers see

Customers won't ever have to register for a third-party payment software - they will book with you through your online booking page, and at the moment of booking a service, they will be asked for their credit card details.

payment details

Note: The cost for the transaction will be charged to your business card which you add at setup (see #1 above).

Your customer will then receive a receipt from Stripe.


Stripe operates in multiple currencies, including GBP and USD - please see a comprehensive list on their site here.


You can simply and easily process refunds via cancellations directly from your stripe account. Sign into stripe and navigate to the refund section. See Stripe's support pages for more info.

Setting Prices

Once you have set up Stripe as a way to take payments, visit "Set Up" > "Services" and you can configure prices. You can set a different price for each service, and you can select whether to:

  1. Just show the price but not charge

  2. Allow the customer to pay, but allow them to skip

  3. Force the customer to pay before booking

When a booking arrives in your Inbox, you'll be able to see that the client has paid in the details section at the top of the right sidebar.

shows price