There are five possible staff roles with different permissions:



To assign a staff member a permission level, click the edit button and select the level from the drop-down.


System Admin: As the organisation creator, you are automatically a System Admin. You can:

  • Edit all organisation settings

  • Book appointments for customers

  • Make bookings on behalf of all staff members

  • Create new or edit customers details

  • Create new or edit details of other staff members


Can view & edit all the appointments: not able to edit organisation settings. You can:

  • Book appointments for customers

  • Make bookings on behalf of all staff members

  • View appointments, staff members & customers


Can view & edit own appointments: not able to see other staff calendars and will not be able to edit organisation settings. You can:

  • Book appointments for customers

  • Make your own bookings

  • View your own appointments & customers


Can view all appointments: can only observe the organisation and NOT make any changes or edits. You can:

  • View bookings, staff members & customers but not amend them


Can view own appointments: only able to observe their own appointments and NOT make any changes or edits. You can:

  • View your own bookings & customers but not amend them