TABLE OF CONTENTS


Setting Up Your Availability




1 - To get started with setting up your availability, head to “Set Up > Availability” on your 10to8 account.

Select the member of staff you wish to adjust the availability for (if you’re adjusting another member of staff’s), from the left-hand side of your screen:

Select yourself from the list of staff and you will be able to edit your own availability.

2 - The next step would be to pick a day you wish to adjust, for example, a Monday, and click the pencil icon as seen below:

Clicking the pencil icon will allow you to change your availability.

3 - When you click the pencil icon, a window will appear on the right-hand side of your screen. From this window, you can edit your availability.






3.1 - Each component of the window on the right has been broken down and described here, to give you a better understanding of what everything does.


Make sure you are editing your own availability!


3.2 - This box appears at the top of the window, and tells you which member of staff’s availability you are adjusting, and the date that you are adjusting it for. 


10to8 allows you to limit your availability to a predefined location.


3.3 - The locations dropdown lets you chose which location the availability is for. 

Please note: On the Free/Basic/Micro plan you can only set working hours at "All Locations". To be able to select a specific location, you will need to be on the Grow/Pro plan or above.


This is the box from which you edit your availability. If you wish to remove availability, press the trash can icon.


3.4 - This is where you can edit the hours you wish to work. Clicking the Trash Can Icon to the right of the times will remove the availability for that day (useful if you do not wish to work that day)


Clicking this will add availability, that you can then edit.

3.5 - The “+” symbol allows you to add multiple availabilities for a single day. For example, if you are available, 9 am - 1 pm, and then 2 pm - 6 pm, you may wish to use this feature. You can also use the previously mentioned Trash Can Icon to remove any additional availabilities you add.1 pm2 pm6 pm


Selecting "Every Week from" will change your availability for the selected day of the week, for all future weeks.


3.6 - This section of the window shows you what day(s) you are adjusting your availability for. Selecting the top option will adjust your availability for that one day exclusively, the second option for the selected days for every week from that date, and the third option will allow you to hand-pick days that you wish to set availability for (maybe you’re going on holiday and need to be unavailable for a period, this would be the most efficient way to adjust this).


Selecting multiple dates will let you change your availability for only those dates.


3.7 - This is what appears when you click on the “Multiple Days” option. By clicking on the dates you wish to adjust (they will highlight in blue when you click them), you will adjust your availability for those specified days only.


4 - All you need to do to set up your availability is to make sure you select the correct date(s), times, put in the information and press the “Apply to xxxx Days” button at the bottom of the window. This will save and update your availability, which will reflect in your booking slots on your booking page, as well as on your 10to8 calendar (with available times being shown with a white background, and unavailable times showing in grey).


If you are having issues with your availability:


If you see “No available slots” on your booking page, we have other support guides that can help you troubleshoot your problems and resolve them. You can find them here:


Click here for issues with 1-to-1 Bookings


Click here for issues with Class Bookings