Knowledge base

Getting Started 12

• How to edit your Business Details on 10to8
• How to set up your Calendar Sync with 10to8
• Time Zones
• How to use Rooms on your 10to8 account
• How to use the 10to8 provisioning tool

See all 12 articles

Services 6

• Your Services
• How to manage Services
• How to set up class bookings
• How to add an interval between slots
• How to set up 1-to-1 Services

See all 6 articles

Staff 6

• How to add your staff to your 10to8 account
• Permission roles you can give your staff
• How new staff members accept staff invites
• How to assign your Staff to specific services
• How to Reset or Change Password & Login Details

See all 6 articles

Availability 3

• How to set up your Availability on 10to8
• How to set Service-Specific Availability with 10to8
• What is 'At Client’s Address'?

Taking Payments 5

• How to track and take payments
• How to take payments with Stripe
• How to take payments with PayPal
• How to run discounts & special offers
• How to sell gift vouchers on 10to8

Customers 8

• Exporting Customer Data
• How to merge duplicate customer records
• How to Manage your Customer Records
• How to work with Customers in different Time Zones
• Managing Customers with Tags

See all 8 articles

Data Exports 6

• Basic Appointment Reporting
• Advanced Appointment Reporting
• How to Export Data in 10to8
• How to send your export to an SFTP Server
• How to schedule your data export

See all 6 articles

Troubleshooting 7

• Troubleshooting email delivery issues
• Troubleshoot Calendar Sync
• Troubleshoot Availability (1-1 Bookings)
• Troubleshoot Availability (Class Bookings)
• Troubleshoot Staff Communications Issues

See all 7 articles

Contacting 10to8 Support 3

• How to find the URL for a specific booking
• How to take a screenshot on my device (Windows, Mac, Chromebook, iOS, Android)
• How to Get the Console/Network Tab Screenshot in Different Browsers

General 3

• How to view an audit log of appointments
• How to change calendar views
• How to print your calendar

Appointments 8

• How to manage appointments
• How to book appointments
• How to set up recurring appointments
• How to track and reduce no-shows
• How To Add Clients To Bookings

See all 8 articles

General 10

• 10to8 Communications
• How to manage messages sent at the time of booking
• How to edit customer messaging
• Voice Reminders
• How to manage satisfaction surveys

See all 10 articles

Advanced message settings 8

• How to send ICS files with 10to8
• SMS Tags
• Voice Tags
• Email Tags
• How to style emails

See all 8 articles

Booking Page 15

• Your 10to8 Booking Page
• How to use Google Analytics with 10to8
• How to utilize UTM Tracking with 10to8
• How to create a Booking Page URL that includes Customer Details
• How to organize services on your booking page

See all 15 articles

Widgets 8

• How to add Buttons
• HTML Widgets
• How to make a Service-Specific Booking Widget with 10to8
• How to Embed the Booking Widget into React applications with 10to8
• How to Add 10to8 to WordPress

See all 8 articles

Booking Process 4

• Managing customers’ consent using 10to8 opt-ins
• How can I Limit my Bookings to a Certain Domain or Group of People?
• How to set booking questions for clients
• How to customise your booking process with 10to8

Integrations 6

• How to set up Zapier integrations for your 10to8 account
• Use Zoom Video Conferencing with 10to8
• Calendar Sync - Enterprise Connect
• How to set up Microsoft Teams with 10to8
• Learn how to connect Google Classroom with 10to8

See all 6 articles

General 1

• How we handle your security & privacy

General Data Protection Regulation 4

• GDPR FAQ's
• GDPR - The important bits for your 10to8 account
• Consent to being contacted under GDPR
• GDPR - The legal things to take into account

California Consumer Privacy Act 3

• CCPA - The important bits for your 10to8 account
• CCPA FAQ
• CCPA - The legal things to take into account

Health Insurance Portability and Accountability Act 2

• HIPAA Scheduling Software All You Need To Know
• Setting up your HIPAA compliant account

Accessibility 1

• Voice Booking

Customer Dashboard 1

• How to access and use the 10to8 Customer Dashboard