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Knowledge base
10to8 Basics
Getting Started
12
How to edit your Business Details on 10to8
How to set up your Calendar Sync with 10to8
How to manage Time Zones in 10to8
How to use Rooms on your 10to8 account
How to use the 10to8 provisioning tool
See all 12 articles
Services
6
Your Services
How to manage Services within 10to8
How to set up class bookings
How to add an interval between slots
How to Set Up 1-to-1 Services
See all 6 articles
Staff
7
How to add your staff to your 10to8 account
Permission roles you can give your staff
How new staff members accept staff invites
How to Assign your Staff to Specific Services
How to Reset or Change Password & Login Details
See all 7 articles
Availability
3
How to set up your Availability on 10to8
How to set Service-Specific Availability with 10to8
What is 'At Client’s Address'?
Taking Payments
5
How to track and take payments
How to take payments with Stripe
How to take payments with PayPal
How to Run Discounts & Special Offers in 10to8
How to sell gift vouchers on 10to8 with Zapier
Customers
8
Exporting Data from your 10to8 Account
How to Merge Duplicate Customer Records in 10to8
How to Manage your Customer Records
How to work with Customers in different Time Zones
Managing Customers with Tags
See all 8 articles
Data Exports
5
Advanced Appointment Reporting
How to Export Data in 10to8
How to send your export to an SFTP Server
How to schedule your data export
How to email exports to a staff member
Troubleshooting
7
Troubleshooting email delivery issues
Troubleshoot Calendar Sync
Troubleshoot Availability (1-1 Bookings)
Troubleshoot Availability (Class Bookings)
Troubleshoot Staff Communications Issues
See all 7 articles
Contact Us - Support SLA
1
Contact 10to8 - Support SLA
Contacting 10to8 Support
3
How to find the URL for a specific booking
How to take a screenshot on my device (Windows, Mac, Chromebook, iOS, Android)
How to Get the Console/Network Tab Screenshot in Different Browsers
Calendar
General
4
How to use the activity window within appointments
How To Change Calendar Views
How to print your calendar
How to navigate the new 10to8 calendar
Appointments
9
How to manage appointments
How to book appointments in 10to8
How to set up recurring appointments
How to track and reduce no-shows
How To Add Clients To Bookings
See all 9 articles
Messaging
General
8
10to8 Communications
How to manage messages sent at the time of booking
How to edit customer messaging
How to manage satisfaction surveys
How to set up staff messaging
See all 8 articles
Advanced message settings
8
How to send ICS files with 10to8
How to use SMS Tags in 10to8
Voice Tags
Email Tags
How to style emails
See all 8 articles
Online Booking
Booking Page
15
Your 10to8 Booking Page
How to use Google Analytics with 10to8
How to use UTM Tracking with 10to8
How to create a Booking Page URL that includes Customer Details
How to organize services on your booking page
See all 15 articles
Widgets
8
How to add Buttons to your website
HTML Widgets
How to make a Service-Specific Booking Widget with 10to8
How to Embed the Booking Widget into React applications with 10to8
How to Add 10to8 to WordPress
See all 8 articles
Booking Process
5
Managing customers’ consent using 10to8 opt-ins
How can I Limit my Bookings to a Certain Domain or Group of People?
How to set Booking Questions for Clients
How to customise your booking process with 10to8
How to use Booking Invites in 10to8
Integrations
Integrations
5
How to use Zoom Video Conferencing with 10to8
Calendar Sync - Enterprise Connect
How to set up Microsoft Teams with 10to8
Learn how to connect Google Classroom with 10to8
How to integrate 10to8 with Salesforce
Customer Dashboard
Customer Dashboard
1
How to access and use the 10to8 Customer Dashboard
10to8 Basics - New Styling
10to8 Basics
6
Getting Started with 10to8
How to use the New 10to8 Dashboard
How to Customise Your 10to8 Booking Page
How To Access 10to8 On Your Mobile Device
How To Access And Use The 10to8 Customer Dashboard
See all 6 articles
10to8 Advanced - New Styling
10to8 Advanced
17
Advanced Calendar Overview
Customising Your Availability With 10to8
How To Manage Your Customer Data With 10to8
Managing Your Staff with 10to8
Your 10to8 Booking Page's Advanced Settings
See all 17 articles
10to8 Advanced Messaging
9
How To Manage Customer Messaging With 10to8
How To Manage Staff Messaging With 10to8
How To Manage ICS Files With 10to8
10to8 SMS Settings
10to8 SMS Tags
See all 9 articles
10to8 Integrations - New Styling
10to8 Integrations
7
How To Connect Zoom To 10to8
How To Connect Microsoft Teams To 10to8
How To Connect Salesforce To 10to8
How To Connect Stripe To 10to8
How To Connect PayPal To 10to8
See all 7 articles
10to8 Troubleshooting - New Styling
10to8 Troubleshooting
9
How To Troubleshoot Calendar Sync Issues With 10to8
How To Troubleshoot 1-to-1 Availability Issues With 10to8
How To Troubleshoot Class Booking Availability Issues With 10to8
Troubleshooting Zoom Issues With 10to8
Troubleshooting Microsoft Teams Issues With 10to8
See all 9 articles
Security & Compliance
General
1
How we handle your security & privacy
General Data Protection Regulation
4
GDPR FAQ's
GDPR: Important Information & FAQs
Consent to being contacted under GDPR
GDPR - The legal things to take into account
California Consumer Privacy Act
3
CCPA - The important bits for your 10to8 account
CCPA FAQ
CCPA - The legal things to take into account
Health Insurance Portability and Accountability Act
2
HIPAA Scheduling Software All You Need To Know
Setting up your HIPAA compliant account
Accessibility
1
Voice Booking
