Knowledge base

Getting Started 12

• How to edit your Business Details on 10to8
• How to set up your Calendar Sync with 10to8
• How to manage Time Zones in 10to8
• How to use Rooms on your 10to8 account
• How to use the 10to8 provisioning tool

See all 12 articles

Services 5

• How to manage Services within 10to8
• How to set up class bookings
• How to add an interval between slots
• How to Set Up 1-to-1 Services
• How to offer multiple prices / service lengths with 10to8

Staff 7

• How to add your staff to your 10to8 account
• Permission roles you can give your staff
• How new staff members accept staff invites
• How to Assign your Staff to Specific Services
• How to Reset or Change Password & Login Details

See all 7 articles

Availability 3

• How to set up your Availability on 10to8
• How to set Service-Specific Availability with 10to8
• What is 'At Client’s Address'?

Taking Payments 5

• How to track and take payments
• How to take payments with Stripe
• How to take payments with PayPal
• How to Run Discounts & Special Offers in 10to8
• How to sell gift vouchers on 10to8 with Zapier

Customers 8

• Exporting Data from your 10to8 Account
• How to Merge Duplicate Customer Records in 10to8
• How to Manage your Customer Records
• How to work with Customers in different Time Zones
• Managing Customers with Tags

See all 8 articles

Data Exports 5

• Advanced Appointment Reporting
• How to Export Data in 10to8
• How to send your export to an SFTP Server
• How to schedule your data export
• How to email exports to a staff member

Troubleshooting 7

• Troubleshooting email delivery issues
• Troubleshoot Calendar Sync
• Troubleshoot Availability (1-1 Bookings)
• Troubleshoot Availability (Class Bookings)
• Troubleshoot Staff Communications Issues

See all 7 articles

Contacting 10to8 Support 3

• How to find the URL for a specific booking
• How to take a screenshot on my device (Windows, Mac, Chromebook, iOS, Android)
• How to Get the Console/Network Tab Screenshot in Different Browsers

General 4

• How to use the activity window within appointments
• How To Change Calendar Views
• How to print your calendar
• How to navigate the new 10to8 calendar

Appointments 8

• How to manage appointments
• How to book appointments in 10to8
• How to set up recurring appointments
• How to track and reduce no-shows
• How To Add Clients To Bookings

See all 8 articles

General 8

• 10to8 Communications
• How to manage messages sent at the time of booking
• How to edit customer messaging
• How to manage satisfaction surveys
• How to set up staff messaging

See all 8 articles

Advanced message settings 8

• How to send ICS files with 10to8
• How to use SMS Tags in 10to8
• Voice Tags
• Email Tags
• How to style emails

See all 8 articles

Booking Page 15

• Your 10to8 Booking Page
• How to use Google Analytics with 10to8
• How to use UTM Tracking with 10to8
• How to create a Booking Page URL that includes Customer Details
• How to organize services on your booking page

See all 15 articles

Widgets 8

• How to add Buttons to your website
• HTML Widgets
• How to make a Service-Specific Booking Widget with 10to8
• How to Embed the Booking Widget into React applications with 10to8
• How to Add 10to8 to WordPress

See all 8 articles

Booking Process 5

• Managing customers’ consent using 10to8 opt-ins
• How can I Limit my Bookings to a Certain Domain or Group of People?
• How to set Booking Questions for Clients
• How to customise your booking process with 10to8
• How to use burner links

Integrations 6

• How to set up Zapier integrations for your 10to8 account
• How to use Zoom Video Conferencing with 10to8
• Calendar Sync - Enterprise Connect
• How to set up Microsoft Teams with 10to8
• Learn how to connect Google Classroom with 10to8

See all 6 articles

General 1

• How we handle your security & privacy

General Data Protection Regulation 4

• GDPR FAQ's
• GDPR: Important Information & FAQs
• Consent to being contacted under GDPR
• GDPR - The legal things to take into account

California Consumer Privacy Act 3

• CCPA - The important bits for your 10to8 account
• CCPA FAQ
• CCPA - The legal things to take into account

Health Insurance Portability and Accountability Act 2

• HIPAA Scheduling Software All You Need To Know
• Setting up your HIPAA compliant account

Accessibility 1

• Voice Booking

Customer Dashboard 1

• How to access and use the 10to8 Customer Dashboard